HUMAN CATALYST


Technical Writer

5 - 10 Years

Chennai


Job Description

Role & Responsibilities
• Create and maintain a variety of user documentation such as user manuals, tutorials, product presentations, FAQs for wireless products for customers in North America.
• Work with subject-matter experts to get an in-depth understanding of the company’s products.
• Work with content in multiple formats, including graphics and videos.
• Continuously review and revise content to keep them up to date, enhance clarity, and follow the company’s style guide.
• Proactively identify opportunities and methods for improving customer experience, processes, and tools.
Candidate Profile
• Bachelor’s degree or equivalent in technical writing, communication, English, or related field would be a big plus.
• 5+ years of experience in creating technical documentation for software/hardware products–preferably networking/wireless products.
• Excellent research, analysis, written, and oral communication skills.
• Ability to design, develop, and present technical information in a well-structured, concise, and easy-to-understand manner.
• Experience in interpreting technical specifications, user stories, configuration files, code, and other technical documents as source material.
• Ability to work with cross-functional global teams, including developers, peers, technical architects, and editors using various modes of communication (phone, email, web conferencing).
• Ability to develop a style guide and internal glossary to ensure consistency of writing across all technical communication.
• Proficiency in working on charts, illustrations, photographs, videos and combining them with text to produce documents that convey ideas clearly.
• Excellent proficiency in Microsoft Office, Adobe FrameMaker, Illustrator, InDesign, Web Works, SnagIt, or similar market-leading online authoring tools.
• Capable of analyzing documentation for complimentary products from other manufacturers to determine word choice, phraseology, and symbology (for diagrams).

Salary 8 Lac To 12 Lac P.A.
Industry Content Writing / Journalism / Editing
Work Experience 5 - 10 Years
Qualification B.Tech/B.E

Key Skills

Technical Writer documentation write technical writing illustrations content writer

Company Profile

Company Name

Fantabee

About Company Fantabee is an Internet of Things (IoT) startup founded by industry veterans, comprising two Strategic Business Units, Fantabuildings and Fantaserv.
Email ID helpdesk.rekruiters@gmail.com