Job openings for Application Support Engineer in Bangalore
Siemens Team Center as PDM / PLM tool · Ability to communicate effectively with engineering users and support teams · ITIL framework knowledge · Experience in working with ServiceNow · Strong analytical and problem-solving skills. · Good communication and customer support skills. · Collaborate with development and QA teams for bug reporting and verification. · Strong analytical and troubleshooting skills. · Good communication and customer support abilities, able to work in shift as required.
KRAs
· Provide first-level site support for Germany business users on Siemens Team Center as PDM / PLM tool. · Triaging tickets to different queues based on the user query. · Respond to Business user queries and provide timely responses & resolutions. · Willing to work in German time zone, also willing to work on Indian public holidays · Document support processes and maintain knowledge base articles. · Logical approach and excellent problem-solving skills.
| Experience | 3 - 5 Years |
| Salary | 5 Lac To 8 Lac P.A. |
| Industry | Other |
| Qualification | B.E |
| Key Skills | Geram Fluency Product Data Management Service Now |
